Currently, artificial intelligence (AI) such as Chat GPT is revolutionizing various aspects of our daily lives, and one of the fields where it is leaving a significant mark is the area of web accessibility.
At Your Accessible Web we have taken a step forward by implementing ChatGPT technology on our website. In this article, we will explore what AI is, how this functionality can help users with disabilities and how we have implemented it on the Tu Web Accessible website.
What is AI, ChatGPT and how does it work?
Artificial intelligence is a field of computing that seeks to develop systems capable of performing tasks that normally require human intelligence.
Using AI in Your Accessible Web, we have implemented a chatbot that uses natural language processing (NLP) and machine learning techniques to understand and respond to user queries in an effective and conversational manner.
This technology leverages advanced language models, specifically GPT-3.5 from OpenAI, to generate consistent and relevant responses.
How does this functionality help a user with a disability?
Its functionality enhances the user experience on the Tu Web Accessible website in several ways. First, it allows users to interact naturally and conversationally with the platform, rather than relying solely on forms or standard navigation.
This facilitates communication and reduces barriers for those users who may have difficulty accessing or navigating a conventional website. In addition, it is able to understand the specific needs of users and provide personalized responses.
For example, if a user has a specific query and needs help to independently navigate the website until they find the answer to their query, the chatbot can be used as an alternative and thus provide them with the answers they are looking for in moments.
This ability to adapt to individual user needs greatly improves the accessibility and usability of our web portal.
How have we implemented it on the Tu Web Accessible website?
The implementation of AI on the Tu Web Accessible website can be done in two ways: through an embed script or through an API.
In the case of implementation using an embed script, it is done using a code snippet that must be copied and pasted into the website’s HTML code.
On the other hand, deploying via API requires obtaining a set of API credentials and configuring corresponding calls in your code. This option provides more control over the appearance and behavior of the bot, but involves a little more development work to manage calls and display responses.
Why has Your Accessible Web decided to implement this AI?
The development of these assistants has experienced significant growth in recent years and they have become valuable tools when it comes to automating some tasks. And above all, they open a window to the progress and improvement of web accessibility.
At Your Accessible Web we have decided to implement this AI, with the aim of improving the user experience on our platform. By integrating this technology into our portal, at Tu Web Accessible we want to emphasize our commitment to innovation and the continuous improvement of our services.
We seek to provide all users, regardless of their abilities or disabilities, with a more accessible and satisfactory browsing experience. On your accessible website, we are at your complete disposal, you can contact us directly and we will answer all your questions in this regard.
