European Accessibility Act (EAA)
Directive (EU) 2019/882, known as the European Accessibility Act, is the most relevant regulation of 2025 for the private sector. Transposed into Spanish law, it requires e-commerce, banking, transport, telecommunications and technology companies to ensure the accessibility of their digital products and services before 28 June 2025.
What is the European Accessibility Act?
Each Member State was required to transpose the Directive before June 2022. In Spain, transposition was implemented through Royal Decree 193/2023. The mandatory compliance deadline is 28 June 2025: from that day, all covered products and services must meet requirements based on the EN 301 549 standard.
TWA is the leading consultancy for private-sector companies that need to prepare for the EAA. Our team combines legal knowledge with technical expertise in WCAG and EN 301 549.
-
1
First European regulation requiring the private sector to guarantee digital accessibility.
-
2
Compliance deadline: 28 June 2025.
-
3
Affected sectors: e-commerce, banking, transport, telecommunications, audiovisual and hardware.
-
4
Fines of up to EUR 100,000 and withdrawal of products from the European market.
Our
methodology.
EAA Scope Analysis
We determine which of your company's products and services are subject to Directive 2019/882.
Compliance Audit
Thorough technical evaluation of your digital assets against EN 301 549 and WCAG 2.1 AA.
Prioritised Remediation Plan
Remediation roadmap with deadlines, owners and effort estimates, prioritising highest-risk non-compliances.
Remediation Support
Continuous technical support for your teams during the implementation of corrections.
Certification and Monitoring
Issuance of the EAA compliance certificate and configuration of continuous monitoring.
Who it is
aimed at
The EAA affects a broad spectrum of private-sector companies operating in the EU. If you sell digital products or services in any of these sectors, you must comply before June 2025.
Banking and Financial Services
Online banking, payment apps, ATMs and digital financial services must be accessible.
E-commerce and Retail
Online shops, marketplaces and any e-commerce service must guarantee the accessibility of the purchasing process.
Transport and Mobility
Booking platforms, transport apps, ticket machines and information systems must be accessible.
Technology Companies
Computing hardware, operating systems, e-readers, self-service terminals and telecommunications equipment.
What must be accessible
Websites
Corporate portals, landing pages, blogs of affected services.
Mobile applications
Native and hybrid apps for banking, e-commerce, transport and consumer services.
E-commerce platforms
Online shops, marketplaces, payment gateways and shopping carts.
ATMs
Cash dispensers and self-service banking terminals.
Ticket vending machines
Transport ticket terminals and electronic toll systems.
E-books
Distribution platforms, e-readers and digital editorial content.
Banking terminals
POS devices, card readers, digital signature terminals and authentication devices.
Transport booking systems
Flight, train, bus and shared-mobility booking platforms.
Why we are
different
We build sustainable and scalable accessibility infrastructures.
Legal Compliance before June 2025
Avoid fines of up to EUR 100,000 and product withdrawal by ensuring compliance before 28 June 2025.
Unrestricted Access to the European Market
The EAA is a harmonised directive: compliance in one Member State guarantees free circulation across all 27 EU countries.
Market Expansion ( 80M users)
More than 80 million Europeans have some form of disability. An accessible platform unlocks this market segment.
Differential Competitive Advantage
While your competitors rush to comply, a proactive strategy positions you as a leader in inclusion.
UX and Conversion Improvement
EAA requirements improve navigation, content clarity and mobile usability for all users.
Preparation for Future Regulations
The EAA is just the beginning: the AI Act, Digital Services Act and future regulations will expand digital inclusion requirements.
Risks of
non-compliance
Non-compliance with the EAA from June 2025 exposes companies to a real sanctioning regime with serious consequences for business continuity.
Financial penalties
Fines of up to EUR 100,000 per infringement under the Spanish sanctioning regime. Penalties are proportionate and may be recurrent.
Product withdrawal
Authorities can order the withdrawal of non-compliant products, preventing their marketing across the entire EU.
Denial of market access
Products and services that do not comply may be blocked from entering the European single market.
Reputational damage
Publication of non-compliances by authorities generates significant reputational damage among customers, investors and partners.
Certification
European Accessibility Act.
Certify that your digital products and services meet the requirements of Directive (EU) 2019/882 before the deadline. Our seal certifies compliance with EN 301 549 and WCAG 2.1 AA.
Companies that already trust us
