NGOs & Third Sector
Inclusive digital accessibility for organizations working towards a fairer world.
Non-profit organizations have the mission of reaching every person, without exception. If your website, donation platform, or volunteer portal is not accessible, you are excluding the very people who need your help the most. Furthermore, European and Spanish regulations increasingly require entities with a digital presence to be accessible. We offer a comprehensive service tailored to the third sector: from auditing to ongoing compliance management.
Why is accessibility essential for NGOs?
Third sector organizations are born with a vocation for inclusion and service to society. However, many NGOs maintain digital channels that unintentionally exclude people with disabilities: websites without semantic structure, donation forms that cannot be operated by keyboard, videos without subtitles, or untagged PDF documents.
Digital accessibility is not just an ethical issue for NGOs, but also a growing legal obligation. The European Accessibility Act (EAA), effective since June 2025, extends obligations to all entities offering digital services. NGOs receiving public funding are also subject to RD 1112/2018.
Beyond compliance, an accessible website generates greater donor trust, expands the pool of potential volunteers, and demonstrates coherence with your social mission. Investing in accessibility means investing in the real impact of your organization.
Applicable regulations
European Accessibility Act (EAA)
Directive 2019/882, effective from June 2025, requires digital services offered to the public in the EU to be accessible, including NGOs providing public-facing services.
WCAG 2.2
The international technical standard for web accessibility. Level AA is the minimum requirement demanded by European and Spanish legislation.
RD 1112/2018
Applicable to NGOs receiving public funding or providing services on behalf of public administrations. Requires compliance with UNE 301 549.
Ley 11/2023
Digitalization law that strengthens accessibility obligations for entities interacting digitally with citizens, including NGOs with public agreements.
What must be accessible?
Institutional Website
Your website is the public face of your NGO. It must be keyboard-navigable, screen reader compatible, and have adequate contrast to reach all potential donors and beneficiaries.
Donation Platform
The donation process must be 100% accessible: clear forms, keyboard-operable payment gateways, and understandable confirmations for all users.
Volunteer Portal
Platform where volunteers register, view activities, and manage their participation. Must be inclusive to attract volunteers of all abilities.
Newsletters & Emails
Email communications (fundraising campaigns, newsletters, thank-you messages) must be accessible with semantic structure, alt text, and good contrast.
Mobile Application
Apps for beneficiaries, volunteers, or donors must meet the same accessibility requirements as the website, ensuring inclusion on mobile devices.
Reports & PDF Documents
Annual reports, impact assessments, accountability documents, and awareness materials must be tagged according to PDF/UA to be read by assistive technologies.
Accessibility Audit
Comprehensive technical evaluation of your website, donation platform, and volunteer portal according to WCAG 2.2 AA, with a detailed report and prioritized fixes adapted to your budget.
Strategic Consulting
Guidance to integrate accessibility into your NGO's digital strategy: team training, accessible content guidelines, and a continuous improvement plan aligned with your inclusion mission.
Outsourced Accessibility Unit
We manage your Accessibility Responsible Unit externally: continuous monitoring, accessibility statements, complaint management, and regulatory compliance tracking.
Document Accessibility
Professional remediation of annual reports, impact assessments, and outreach materials in PDF according to PDF/UA, ensuring your accountability is accessible to everyone.
Tools we implement
We All Compliance
Continuous monitoring platform that tracks WCAG compliance across all your digital channels 24/7, with automatic alerts and an executive dashboard for leadership.
We All PDF
Automatic PDF document remediation tool according to PDF/UA. Ideal for processing large volumes of reports, assessments, and awareness materials.
We All TXT
Plain language and easy reading audit solution for informational and fundraising texts, ensuring your NGO's communications are understandable for everyone.
Digital
accessibility certificate.
Certify that your NGO's digital channels comply with WCAG 2.2 AA standards and current regulations. A seal that strengthens the trust of donors, beneficiaries, and funding bodies.
Organizations that already trust us
