RD 1112/2018
This Royal Decree transposes Directive (EU) 2016/2102. It requires all public-sector websites and apps (and linked entities) to comply with EN 301 549 (equivalent to WCAG 2.1 AA). It mandates accessibility reviews, publication of an accessibility statement and a citizen communication mechanism.
Key Points of Royal Decree 1112/2018
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1
Mandatory for all Spanish public-sector websites and apps.
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2
Requires compliance with EN 301 549 (WCAG 2.1 AA) and an Accessibility Statement.
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3
Establishes a communication mechanism and citizen complaint procedure.
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4
The Web Accessibility Observatory (OAW) monitors compliance.
Our
methodology.
Obligation Analysis
We determine the exact scope of your obligations under RD 1112: which portals, apps and content must comply, and within what deadlines.
Compliance Audit
Complete technical evaluation against EN 301 549, identifying non-compliances and classifying them by criticality and citizen impact.
Accessibility Statement
Drafting of the official Statement following the OAW model, with detailed compliance status and action plan for non-conforming content.
Remediation Plan
Prioritised roadmap with technical solutions for each non-compliance, adapted to your team's resources and timelines.
Monitoring and Updates
Periodic reviews to maintain compliance as new content, technology updates and regulatory changes occur.
Who it is
aimed at
RD 1112/2018 obliges all Spanish public-sector entities — local, regional and national administrations — as well as linked or dependent bodies managing digital services for citizens.
Public Administrations
Town councils, provincial councils, autonomous communities, ministries and any public-law entity, including public companies and public-sector foundations.
Public Universities
All universities in the Spanish public system, including their electronic headquarters, virtual campuses, enrolment platforms and transparency portals.
What must be accessible
Electronic headquarters
Processing platforms for the electronic relationship with citizens.
Institutional web portals
Main websites of public bodies, including transparency and public employment.
Mobile applications
Official public administration apps for queries, appointments and procedures.
Intranets and extranets
Internal collaboration networks that must be accessible for public employees with disabilities.
Office documents
PDFs, Word documents, spreadsheets published on institutional portals.
Processing platforms
Case management systems, electronic notification and digital signature.
Accessibility statements
Mandatory document reporting the portal's degree of conformity.
Multimedia content
Videos, audio and live broadcasts requiring subtitles and audio description.
Why we are
different
We transform accessibility into a continuous management model, integrating it into the organization's processes and systems to ensure its long-term sustainability.
Guaranteed legal compliance
We guarantee compliance with Royal Decree 1112/2018 and the European Directive, minimizing risks and ensuring a proper response to monitoring processes.
Official accessibility statement
We develop and maintain the accessibility statement with all required elements, including compliance status, limitations, and improvement plan.
Improved citizen service
Accessibility ensures that all users can access digital services independently, improving the quality and equity of public service.
OAW monitoring preparation
We align digital assets with the criteria of the Web Accessibility Observatory, ensuring an appropriate response to its periodic evaluations.
Advantage in public tenders
Demonstrated compliance with Royal Decree 1112 is an increasingly important evaluation criterion in public procurement tenders for digital services.
Operational communication mechanism
We implement and manage communication channels for receiving and resolving requests, incidents, and complaints related to accessibility.
Risks of
non-compliance
Non-compliance with RD 1112/2018 exposes public administrations to supervision procedures by the Web Accessibility Observatory (OAW) and formal complaints that can escalate to the Ombudsman.
OAW requirement
The Observatory conducts periodic monitoring campaigns. Bodies that fail the evaluation receive formal compliance requirements.
Publication as non-compliant
OAW campaign results are published in annual reports accessible to the public, generating significant reputational damage.
Complaints to the Ombudsman
Citizens can file formal complaints if the communication mechanism does not resolve barriers. The Ombudsman can issue binding recommendations.
Risk of nullity of actions
Procedures conducted through inaccessible platforms could be challenged for violation of fundamental rights.
Official
Accessibility Statement.
We help you draft and publish the Accessibility Statement following the official OAW model, including conformity status, detected limitations and the communication mechanism required by law.
Companies that already trust us
